Join as a Point-of-Sale Solutions Analyst to enhance city services through effective software applications. Engage in analytics, quality assurance, and support for eCommerce systems impacting citizen services.Reporting to the Point-of-Sale Solutions Specialist, you'll support POS and eCommerce applications, focusing on process enhancement and analytical insights. Your role includes analyzing data patterns and conducting thorough reviews to suggest improvements aligned with business needs. Collaborate with various teams, including IT and Azure, to ensure seamless system integration and performance measurement.Key Responsibilities:• Provide in-depth data analysis for performance metrics• Review existing configurations to meet business needs• Implement and maintain reporting tools• Collaborate on service delivery improvement initiatives• Troubleshoot POS-related transaction issuesRequirements:• University degree in relevant field required• Experience in Microsoft Commerce/HQ and Power BI• Proficient in performance analysis methods• Excellent communication and interpersonal skills• Knowledge of service delivery and process improvementSupport the optimization of city services through effective analytics and collaborative efforts within eCommerce applications.#J-18808-Ljbffr