Job Duties Front Desk Clerk Register arriving guests and assign rooms Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Process guests' departures, calculate charges and receive payments Balance cash and complete balance sheets, cash reports and related forms Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Clerical duties (i.e.faxing, filing, photocopying) Answer telephone and relay telephone calls and messages Provide customer service Night Audit Clerk Balance daily transactions Complete reports Respond to complaints of guests Perform light housekeeping and cleaning duties Education Requirements Secondary (high school) graduation certificate Skills Requirements 7 months - 1 year experience working as a Hotel Front Desk Clerk Attention to detail Standing for extended periods Computer and Technology Knowledge Multi-line switchboard Word processing software Spreadsheet Database software Central reservation system (CRS) Internet Personal Suitability Client focus Efficient interpersonal skills Judgment Reliability Resourcefulness Dependability Excellent oral communication Flexibility Organized Team player Language of Work English Wage / Hours $19.00 to 20.60 hourly (to be negotiated) / 37.50 to 40.00 hours per week Number of Vacancies Available One (1) Benefits Dental plan Health care plan Vision care benefits Location of Work Super 8 Yellowknife (on-site) 308 Old Airport Road Yellowknife, NT X1A 3T3 Contact for Resume Submission